Privacy Policy

IVROSENYC ("we," "us," "our") respects your privacy. This policy explains what information we collect when you shop with us, why we collect it, and how it's protected.

What we collect

When you place an order or sign up for our newsletter/waitlist, we collect:

• Name, shipping address, email address
• Order details (items purchased, size, order history)
• Payment is processed entirely by Shopify's own secure, PCI-compliant checkout — we never see or store your full card number.

How we use it

• To fulfill and ship your order
• To send order confirmations and shipping updates
• To send our newsletter, drop announcements, and brand updates — only if you've opted in
• To improve our products and shop experience

We do not sell, trade, or share your information with third parties for any price, or for free. Ever.

Where it's stored

• Order and customer data lives in Shopify, which is independently PCI-DSS compliant for payment handling.
• Email list data (for newsletter/waitlist signups) is stored securely via our form connection.

Your choices

• Unsubscribe from emails anytime using the link at the bottom of any email.
• Request a copy of your data, or ask us to delete it, by emailing info@ivrosenyc.com.

Garden Level & membership data

If you're a Garden Level member, we also store your membership tier, points, and badges to run the loyalty program. This data is used only to operate Garden Level — never shared or sold.

Contact

Questions about this policy: info@ivrosenyc.com